If you’re doing business online, inevitably there will be times when you find yourself on the receiving end of criticism - whether that’s on your blogs, social media posts or in your email inbox.

In this episode I share the strategies I’ve developed to deal with negative comments without letting them throw me - and my business - off balance.

Here’s what you’ll learn in this episode:

  • Why you should remember that negative feedback is not necessarily about you
  • The importance of taking time out before responding to negative comments
  • When and how to respond to criticism (and when to do nothing at all)

Key resources

The Soulful PR Studio

Soulful PR Live

Soulful PR Podcast Community on Facebook

The Four Agreements

Daring Greatly by Brene Brown

**MY BOOK ** Your Press Release Is Breaking My Heart (A Totally Unconventional Guide To Selling Your Story In The Media)

My FREE Soulful PR Facebook Community

Connect with me on Twitter, Instagram and Facebook

What to do next

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