business productivity

How I discovered my ADHD superpower

I was recently diagnosed with ADHD.

At the grand old age of 45.

If you haven’t heard of it before, that stands of Attention Deficit Hyperactivity Disorder (ADHD) - a disorder that affects the functioning of the brain and includes symptoms such as inattentiveness, hyperactivity and impulsiveness.

I’ve found it uncharacteristically difficult to talk/write about, but I’m sharing it here in the hope it might be of help (even just as a reminder that everyone has their ‘things’ to deal with).

In this special podcast episode, I share the story of how I discovered I had ADHD and why I believe it's my secret superpower as an entrepreneur.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

By the time you get to the end of this post, there’s a good chance you’ll be thinking one of three things (or maybe all three).

  1. But I do those things too
  2. But you don’t seem the slightest bit ‘hyperactive’ Janet
  3. ADHD isn’t real...it’s just your personality type

So, to put it into context...yes we all do some of the things I share with you here sometimes. What makes the difference with ADHD is (a) the frequency with which the symptoms occur (b) the extent to which it affects your life.

It’s also worth mentioning that ADHD shows up differently in different people….particularly in girls and women (which is why it’s often missed). For example, the hyperactivity and/or restlessness can be mental rather than physical (as in my case).

And while educational/professional achievement in people with ADHD is often lower, it can show up in high achievers too. In fact the ability to 'hyperfocus' - to zone in on a particular area of interest and block out everything else - can be EXACTLY the thing that helps you to become a high achiever (another reason why ADHD can get missed).

I always felt there was something a bit ‘different’ about how my brain worked - but like many people - I associated ADHD with hyperactive teenage boys, so never imagined I could have it.

Then I stumbled across an article about women and ADHD and thought…’oh my God, that’s ME.’ I spent the next year or so reading and researching, which is what, eventually, led to me getting tested and getting a diagnosis.

My ADHD symptoms

To put my symptoms into context, here are some of the questions I’ve grappled with pretty much all of my life:

✔️ How can I be such a high achiever at things I find interesting but suck SO badly at those I don’t (which is VERY apparent from my school reports)?

✔️ Why can I concentrate for hours on things I’m interested in - to the point where I lose track of time - but struggle to pay attention to anything that doesn’t?

✔️ Why am I so bad at ‘life stuff?’ Paying bills, booking/cancelling appointments, ordering groceries, cooking….

✔️ Why do I get so excited about new things….then struggle to finish them?

✔️ Why am I so bad at friendship? Remembering friends' birthdays, sending baby gifts, asking after them when they’re sick, turning up to social things…well maybe not bad, just inconsistent...

✔️ Why am I such an impulsive spender (but never seem to learn from my mistakes)?

✔️ Why am I so brilliant with words...but frequently get muddled up with numbers and dates?

✔️ Why do I leave everything until the last minute? In fact, why does leaving it to the last minute sometimes feel like the ONLY way to get it done?

✔️ Why do I struggle so much with detail? To the point where starting a project with lots of moving parts or instructions to read feels PHYSICALLY painful?

✔️ Why can’t I hold down a job or even stick working in an office with other people for more than a few weeks at a time?

✔️ Why do I get so BORED of everything so quickly: meetings, relationships, social events, small talk, projects...?

✔️ Why do I sometimes make such impulsive decisions? Decisions that can blow up relationships (friendship/work/family)...often on a whim?

✔️ Why am I SO damn sensitive? To the point where a cross word/brush off from a colleague/friend can put me in a dark place for weeks on end…

✔️ Why am I a compulsive workaholic who works longer hours than anyone else I know (often to achieve the same results)?

✔️ Why don’t I enjoy holidays/days off like other people seem to?

✔️ Why can’t I SWITCH MY DAMN BRAIN OFF?

All of which I now realise are symptoms of ADHD.

Why you don't have to be hyperactive to have ADHD

If you’ve worked with me and/or are a friend, you may be surprised by me sharing this.

Because I probably come across as pretty calm, right?

I generally don’t pace the floor, interrupt people when they’re speaking and/or talk incessantly (well, only sometimes ) or any of the other stereotypical symptoms of ADHD.

The only thing you might have noticed is that sometimes I talk a bit fast. And - if you’ve worked with me, you’ll also know I THINK fast. Which can make it hard to keep up at times...

But I wasn’t bouncing off the walls as a child/teenager (and nor do I do that now). So I had no reason to believe - and nor did anyone else in my life - that the things I describe above were anything more than personality quirks.

Relationships is the area where I struggle most. While I LOVE people, I find navigating the unwritten rules of friendship - and particularly female friendship groups - nigh on impossible.

Maintaining female friendships often involves doing things you don’t want to do - or that bore you - just to be accepted. Which I’ve learned doesn’t work for the ADHD brain.

I’ve been dropped from numerous female friendship groups over the years for not playing by the ‘rules’ (or at least it feels like I have - but that might be down to Rejection Sensitivity Dysphoria, which comes hand in hand with ADHD, but I’ll save that for another post!).

Which means life can feel a bit lonely at times.

While I have tons of acquaintances, I only have a handful of really close friends. Generally driven, ambitious women like me. Or men. Because both are unlikely to get offended when I forget to message them back, say/do the wrong thing or disappear for a few months because I’m engrossed in work or a new hobby. Because that’s all I can manage without messing things up.

Until recently, I saw my inability to maintain deep and long-lasting friendships with women as a character flaw. In fact, I’ve spent countless hours pouring my heart out to my mum about it over the years. Now I realise this is probably down to having a different kind of brain... which kind of helps a bit.

Coping Strategies

Work-wise, I’ve completely leant into my zone of genius (writing, communicating, creating content) and outsourced the things I find hard. And I love what I do, which means I rarely have problems paying attention to work stuff.

Life wise...I kind of bumble along, trying - and often failing - to create systems to keep me organised. But I still get far too many fines/charges for forgetting to pay things. I’m still impulsive with money, but because I earn more these days, it’s less of a problem. Which means I no longer have any debt. Although, if my income changed, I know that’s something I’d have to watch out for.

I’ve learned that the ADHD brain only has two modes: ‘now’ or ‘not now’ - which means you can’t draw on a previous experience like most people do (for example, getting charged for going over your overdraft limit because you bought something you couldn’t afford). Which is why you keep repeating the same mistakes - over and over again - much to the frustration of family/friends/colleagues.

Relationships are the area where I struggle most. While I LOVE people, I find navigating the unwritten rules of friendship - and particularly female friendship groups - nigh on impossible.

Maintaining female friendships often involves doing things you don’t want to do - or that bore you - just to be accepted. Which I’ve learned doesn’t work for the ADHD brain.

I’ve been dropped from numerous female friendship groups over the years for not playing by the ‘rules’ (or at least it feels like I have - but that might be down to Rejection Sensitivity Dysphoria, which comes hand in hand with ADHD, but I’ll save that for another post!).

Which means life can feel a bit lonely at times.

While I have tons of acquaintances, I only have a handful of really close friends. Generally driven, ambitious women like me. Or men. Because both are unlikely to get offended when I forget to message them back, say/do the wrong thing or disappear for a few months because I’m engrossed in work or a new hobby. Because that’s all I can manage without messing things up.

Until recently, I saw my inability to maintain deep and long-lasting friendships with women as a character flaw. In fact, I’ve spent countless hours pouring my heart out to my mum about it over the years. Now I realise this is probably down to having a different kind of brain, which kind of helps a bit.

Next steps

This is all quite new to me, so I’ll leave it here (and I’m also a bit bored now).

I’m just starting out on this journey, so I still have a lot to learn. I spent the first few weeks wondering whether the test was ‘wrong’ and worrying about whether people would think I was jumping on to some kind of trend/bandwagon (ADHD is really common in entrepreneurs).

Once I’ve got my head around it, I’m sure it’s a topic I will revisit again - especially once I’ve explored different treatment options. But I wanted to share this with you in case it was helpful in any way.

And it goes without saying that while living with a restless, racing mind isn’t always easy (in fact, it can feel unbearable at times), it is almost certainly responsible for some of the things I’ve achieved in my life/business.

Over and out.

Podcast Shownotes

  • Why I recorded this bonus podcast episode (1:35)
  • My ADHD symptoms that led to my ADHD diagnosis (5:49)
  • Why I always just accepted my symptoms as personality quirks (9:15)
  • How ADHD has affected my ability to form close friendships (11:01)
  • Why ADHD symptoms show up later in women (12:24)
  • How I struggled at primary school with sensitivity (14:01)
  • How I lost interest in certain subjects at school (18:08)
  • How I started enjoying school when I could focus on the subjects I was good at (20:43)
  • Why I found university boring and it didn’t do much for me (22:50)
  • Why I struggle with small talk especially at events (23:59)
  • How I couldn’t stop spending money when I was younger (25:54)
  • When I realised that teaching wasn’t right for me (28:50)
  • Why freelance journalism was a really good fit for me (30:48)
  • How I got interested in entrepreneurship and online businesses (34:02)
  • How I struggled with being a mum and making connections with other mums (36:12)
  • How ADHD leads to hyper-focus and can make you lose interest in things (39:53)
  • Why I decided to find out if I had ADHD /  I started to question why I couldn’t enjoy time off (40:22)
  • Why it’s about the frequency of symptoms in an ADHD diagnosis (42:18)
  • How I’ve managed my business around my symptoms (43:05)
  • How ADHD hyper-focus has really helped my business (45:16)
  • Resources to understand more about ADHD (47:10)

Resources

Tracy Otsuka Podcast 

Jessica Macabe How to ADHD 

A Radical Guide for Women with ADHD 

Taking Charge of Adult ADHD 

Sign up for my Daily Email

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme and get access to my NEW Pinterest course 

Other podcast episodes

[217] How to find your entrepreneurial superpower with Osmaan Sharif (podcast)
[406] Mindset problems that can slow your audience growth with Osmaan Sharif (podcast)

Connect with me on Twitter, Instagram, Facebook and LinkedIn

[411] How to become the number one choice in your industry with Jen Hall

Would you love to be the market leader in your industry - the go-to specialist? If so, you'll love this podcast episode with business coach, best-selling author and host of the Expert Unrivalled Podcast Jen Hall.

Whether you have a product or service-based business Jen explains the three things you must-do if you want to become a market leader.

Discover why you must ditch 'niche fear' and why not niching could be the biggest mistake you make in your business. Jen explains why differentiation and messaging are key and why you must nail your USP.

Find out why size and fame don't matter if you want to become a market leader in your industry. And how you can stand out in a crowded market - even if can't think of any new ideas.

PLUS why becoming a market leader is the BEST thing you can do for your business and your bottom line.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast Shownotes

  • About my Pinterest course (0:50)
  • About Jen Hall and her business and how she helps people (4:11)
  • The benefits of becoming a market leader in your area (6:44)
  • Why size doesn’t matter if you want to be a market leader (8:45)
  • Why you need to niche before you can become a market leader (10:18)
  • Why you need to ditch niche fear (12:12)
  • Why passion will help you niche (14:20)
  • Why you’ll never get anywhere if you don’t niche (15:06)
  • How to use your messaging and articulate what you do to help you niche (17:43)
  • Why you should avoid overcomplicating your messaging (20:44)
  • Why you’ll hold your business back if you don’t specialise (22:19)
  • Why differentiation is key to becoming a number one choice (25:02)
  • Why you need to create your USP rather than look for it (30:05)
  • Why you need to look at your competition to help innovate  (33:06)
  • The difference accumulated benefits and that one killer thing you do (34:25)
  • Why you need to bring your ideas to market (37:14)
  • How to differentiate yourself in a crowded market (38:53)
  • How to stand out by using technology to be personal (41:04)
  • Why you need to be personal to your audience become a market leader (43:02)
  • Why content planning is so much easier if you’ve specialised (43:43)
  • Why your messaging will help you become a market leader (45:45)

Resources

Jen Hall The Expert Unrivalled Podcast

Sign up for my Daily Email

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme and get access to my NEW Pinterest course 

Other podcast episodes

[349] How to find the right niche for your business (podcast)
[389] How to find your niche and why you need to with Jo Soley (podcast)
[406] Mindset problems that can slow your audience growth with Osmaan Sharif (podcast)
[409] How to use Pinterest to grow your online audience with Kate Beavis (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

Connect with me on Twitter, Instagram, Facebook and LinkedIn

[406] Mindset problems that can slow your audience growth

Ever felt that something in your mind is holding you back from growing your business and your online audience? Then you’ll love this podcast episode with performance and mindset coach Osmaan Sharif.

Osmaan explains the common struggles that affect our mindset as entrepreneurs  -and how this can get in the way of building our audience.

Discover why you need to know your entrepreneurial super power and how this will help you identify the parts of your business that you should be focusing on and what you might need to let go.

Find out how aligning your values with your business goals will motivate you and help you achieve your goals and what happens to your mindset when they get too far out of synch.

He shares practical advice that you can apply in your business to deal with overwhelm, procrastination and perfectionism. Plus how 90 day goal setting can help us move forwards in business.

As always I'd love to know what you think.

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

Podcast Shownotes

  • About this podcast episode (3:12)
  • About Osmaan and how he helps entrepreneurs with mindset (4:27)
  • Why mindset is so important to business owners (6:49)
  • Why a past corporate background can hold people (9:15)
  • Why big goals can overwhelm you and hold you back (10:44)
  • Why expecting too much of yourself can overwhelm you (13:08)
  • Why perfectionism will hold you back and (14:22)
  • How your entrepreneurial superpower can affect your strategy (17:11)
  • Why you need to focus on the parts of your business that you are good at (20:08)
  • What procrastination is really telling you about your business (21:40)
  • Why the wrong mindset can really affect your business (24:15)
  • Why being clear on your goal will stop holding you back  (28:03)
  • How ninety-day goals will help you move forward and focus (33:15)
  • Why shorter goals are better and flexibility is key for achievable goals (36:00)
  • How accountability will help you stay focused (37:15)
  • Why we need to align our values with what drives us forward (40:01)
  • How knowing your values and your goals will help you make decisions in your business (44:38)
  • Why we can struggle with what we think we should do and what we actually do (47:57)

Resources

Osmaan Sharif’s Rapid Transformation website

Find out more about your entrepreneurial superpower in this podcast episode:
[217] How to find your entrepreneurial superpower with Osmaan Sharif (podcast)

Sign up for my Daily Email

Join my Instagram Academy Course here

Janetmurray.co.uk/podcastfinder

Join my Build Your Online Audience Programme

My Emergency Response Plan

Masterclass - How to generate passive income in your business

Masterclass - How to plan sell and launch an online Webinar or Masterclass for your business 

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[374] How to create a year's worth of content in one morning (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[398] What sort of content should you create during a global crisis (podcast)
[399] How to build your online audience during a global crisis (podcast)
[405] The secret to creating bingeworthy content (podcast)

[Bonus] How to turn your in person services into online offerings (podcast)
[Bonus] How to generate income fast by creating a power hour for your business (podcast)

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

Generate income - fast - by creating a Power Hour for your business

Want to generate income in your business - fast?

Why not create a Power Hour: an online consultancy session, where people pay a one-off fee to pick your brain/get advice about a topic you have expertise in? 

In the short-term - where you may not be able to physically deliver in-person services due to the Coronavirus pandemic - it can help you continue to serve your ideal customers/clients.

In the longer-term, it can be a great way to generate additional income for business - without having to leave your desk/studio. 

It can also be a great way to deal with people who ask for help - but don’t seem to want to pay for your time. So the next time someone says: ‘I’d love to pick your brain about xxx,’ you can invite them to book a Power Hour. 

But how do you choose a topic for your Power Hour? What tech will you need to deliver it? And how much should you charge? 

That’s exactly what I’ll cover in this podcast episode - along with tips on how to promote your Power Hour. 

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

As with anything in your business, the more specific/niche you can be the better. So while you can offer a general Power Hour (where anyone can ask you anything about your expert topic) you’ll almost certainly get more take up if you hone in on a specific type of customer/client and/or a common problem your customers/clients experience. 

Here are some examples of Power Hours created by my current/former clients: 

So for example, Facebook ads expert Laura Moore has a power hour that focuses on increasing ad conversions.

Virtual assistant Catherine Gladywyn offers a power hour for VAs who are stuck on something in their business. 

Architectural technologist Jon Clayton has created a power hour for design and architecture

Amy Caiger has a Power Hour that focuses on helping business owners find their niche. 

If you have a product-based business, you can still create a Power Hour. You can either offer something that relates to the problem you solve. For example, I sell a Social Media Diary & Planner. Although I don’t currently do this, I could offer a content planning Power Hour for people who want help creating their content plan. I could offer these sessions to existing diary owners as an upsell.  Or I could open them up to anyone who needs help with content planning and offer the diary as an upsell at the end of a consultancy session. 

Or you could offer a Power Hour to other product-based businesses on how to do something specific that you are already doing successfully but they might be struggling with e.g. creating a marketing plan, setting up a shop on their website. 

How to deliver your Power Hour

You can use video-conferencing software like Zoom which allows you to share your screen and participants share theirs with you. You can also share documents and chat ‘live’ with participants. And you can send them the recording afterwards in case they want to go over anything again. Zoom starts from £11.99 a month. 

Alternatives to Zoom: Go To Meeting, Team Viewer, Join.me, Google Hangouts, Meet.me & BlueJeans.

If you’re worried your clients will be overwhelmed by the tech, it’s a good idea to send them written instructions and/or a video using a free tool like Loom showing them how to use it (including how to join). 

How to ensure your Power Hour is productive

To ensure the session is productive, I’d recommend you do the following: 

  • Create a dedicated page on your website for you Power Hour that includes information about the session and a link to book 
  • Use a tool like Calendly or Acuity Scheduling so clients can book straight into your diary 
  • Send a pre-call email on how to prepare for the session (including any information they might need to bring to the session) and an outline of how the call will be structured.. PLUS  instructions on how to use the video conferencing software from their phone/desktop. I’d recommend sending this information immediately after booking, then at least one reminder email before the call 
  • Send a follow-up email within 24 hours of the session, with a link to the recording, a short follow-up report with details of what was discussed and up to three key action points (one side of A4 should be plenty).  

These emails can be re-used and adapted - saving you hours of time in the long run. In fact, the whole process can be automated so people can book straight into your diary, are delivered the link to join the call and reminders before the call. 

I include template/swipe files for these types of emails in my How To Turn Your Offline Services Into Online Offerings masterclass

If you’re worried that what you teach/coach can’t be delivered online, I’ve personally worked with a pilates instructor, bread making teacher, psychologist, personal trainer and jewellery- making teacher - all of whom deliver their training/consultancy online. And if they can do it, so can you. 

How to price your Power Hour 

It can be tempting to base your pricing on what others are charging in your industry. But this can lead to you vastly undercharging - or even overcharging - for your services. 

Your pricing should reflect the transformation you can create for your client - not how long it takes you to prepare and deliver the session. So if you can share information/advice/guidance that can save them tons of time, money and/or help them generate income in their business - because you’ve spent years honing your craft - your price should absolutely reflect that. 

I’ve generated over a million pounds in sales from the copy I’ve written for my website, sales pages, email marketing and social media. And the reason I’m able to create engaging content is because I spent the best part of 20 years writing and editing for national newspapers. PLUS I’ve invested huge amounts of time (and money) learning about copywriting - specifically for online business. This means I can look at a sales page, social media post or marketing email and immediately see what needs to be changed. Which is why I charge £500 + VAT for a Power Hour - not £50+ VAT.

That said, I haven’t always charged that fee. I started at around £99 + VAT and gradually scaled up as I got more experienced and gathered more testimonials. 

So start by thinking about the transformation you can create for someone and the impact that could have on their life/business.

It can help to spell out the return on investment for your clients. So for example, if I could give you some advice on your sales copy that would help 5x your investment, would you think £500 +VAT was expensive? Probably not. It’s all about how you frame it. 

But you do need to have the experience to match your pricing. You can’t charge £500 + VAT for your Power Hour just because someone else in your industry is doing it (well you can, but you may not make any sales).

So if you haven’t yet delivered any Power Hours it can be worth offering a number of discounted sessions so you can gather testimonials. I wouldn’t recommend offering them for free. People generally don’t value what they get for free. Which means they’re more likely to cancel/show up late to the session and less likely to implement your advice. Even a modest fee will ensure they have some skin in the game. 

How to promote your Power Hour

If you already have an email list - great.  Simply email your list, tell them about your Power Hour and (providing you’ve created the right offer for the right audience) you should get bookings. I’d also recommend doing some social media promotion too. If you have a blog/podcast/Youtube channel, it’s also worth sharing information about it there. 

If you don’t have an email list (or only have a small list) you’ll need to use proactive outreach. That means making a list of people you know (e.g. current/former clients) who might be interested in your offer. PLUS asking for recommendations/referrals from friends/colleagues. If you’re not sure how to get started with proactive outreach, the first module in my Build Your Online Audience programme focuses on exactly that topic (and includes email/message templates you can adapt for proactive outreach). 

Need help building your email list? Check out: 39 surprisingly easy ways to increase your email subscribers

I also have an email list building programme inside my Build Your Online Audience programme

Find out more about my Emergency Response Plan

Podcast shownotes

  • The context for this bonus podcast episode (01:44)
  • Find out about my Emergency Response Plan (4:32)
  • What is a Power Hour and how you can use it in your business (06:50)
  • Why Power Hours are great for getting rid of time wasters (8:37)
  • Why you should choose a niche topic for a Power Hour (09:04)
  • Examples of successful niche Power Hours (12:57)
  • How to create a Power Hour for a product-based business (14:11)
  • How you can use a Power Hour to upset and get future business (16:15)
  • How to use a Power Hour to decide if you want to work with someone (17:57)
  • How to deliver a Power Hour and apps you can use to deliver (19:30)
  • How to make sure your Power Hour is productive and take payment (22:10)
  • Tools you can use to make it easy to schedule a Power Hour in (23:04)
  • How to prepare people for the Power Hour (and why you need to) (24:54)
  • How to follow up a Power Hour and what you should include (27:10)
  • How to plan out a Power Hour call and manage expectations (29:29)
  • How to price a Power Hour and think of the transformation you offer (30:04)
  • Why you need good testimonials (and how to get them) (32:42)
  • How to promote a Power Hour (and what to do if you don’t get a response) (34:25)
  • How to promote a Power Hour if you don’t have an email list or audience (36:09)

Resources

Video Conferencing Software
Zoom
Go To Meeting
Team Viewer
Join Me
Google Hangouts
Meetme
Blue Jeans
Actuity
Calendly

Presenting software
Screenflow Mac
Thinkific
Teachable
Wistia
Vimeo
YouTube
Audacity
Soundcloud

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[335] How to create a high converting lead magnet (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[375] How to get your first 1K email subscribers (podcast)
[378] How to use hashtags to build your online audience (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast)
[Bonus] How to turn your in-person services into online offerings (podcast)

Get my  Instagram Engagement Playbook 

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

How to turn your in-person services into online offerings

If you deliver in-person consultancy, training or coaching in your business you will almost certainly have been affected by the Coronavirus outbreak.

Perhaps you’ve had client meetings cancelled. Or maybe you’ve had workshops/consultancy gigs postponed or put on hold. It could be that you’ve had to cancel live events/workshops of your own. All of which is likely to have an impact on the bottom line of your business.

Health always comes first of course. But with little sign of the crisis abating, it’s sensible to consider how you might offer online alternatives to your offline services. 

Not only is this sensible in the midst of a worldwide flu epidemic, it’s also a way to start generating passive/semi-passive income in your business - which means you can stop trading time for money (or certainly do less of it)).

In this special podcast episode, I’ll show you four ways you can start turning your offline services into online offerings. 

  1. Delivering in-person coaching online 
  2. Turn your coaching/consultancy programmes into online courses/memberships
  3. Turn in-person workshops into webinars/online masterclasses 
  4. Launch a playbook/ebook

{Click on the player above to listen to the podcast episode and/or read on for a detailed overview. Scroll down to the bottom to read the show notes including all the links mentioned in this episode}

  1. Delivering in-person coaching online 

Booked to deliver 1-2-1/group coaching in-person? This can easily be delivered online, using a free video-conferencing software like Zoom which allows you to share your screen and participants share theirs with you. You can also share documents and chat ‘live’ with participants. And you can send them the recording afterwards in case they want to go over anything again. 

Alternatives to Zoom: Go To Meeting, Team Viewer, Join.me, Google Hangouts, Meet.me & BlueJeans.

If you’re worried your clients will be overwhelmed by the tech, you can send them written instructions and/or a video using a free tool like Loom showing them how to use it (including how to join). 

To ensure the session is productive, I’d recommend creating a sequence of emails that includes:

  • Information on how to book in a 1-2-1 session with you (they can use a tool like Calendly or Acuity Scheduling to book straight into your diary) 
  • Information on how to prepare for the session including information on any information on what they might need to bring to the session. PLUS how to use the video conferencing software from their phone/desktop. 
  • Information on what to do after the online session (this might include a link to the recording), any action points agreed and follow up work 

These emails can be re-used and adapted - saving you hours of time in the long run. In fact, the whole process can be automated so people can book straight into your diary, be delivered the link to join the call and reminders before the call. 

I include template/swipe files for this sequence of emails in my How To Turn Your Offline Services Into Online Offerings masterclass 

If you’re worried that what you teach/coach can’t be delivered online, I’ve personally worked with a pilates instructor, bread making teacher, psychologist, personal trainer and jewellery- making teacher - all of whom deliver their training/consultancy online. And if they can do it, so can you. 

  1. Turn your coaching/consultancy programmes into online courses/memberships

Booked to deliver in-person training or a workshop? This can be delivered live, using a free video-conferencing software like Zoom (or one of the other examples mentioned above) which allow you to share your screen, share documents and chat ‘live’ with participants. 

With a bit of tweaking, it’s possible to make online sessions really interactive. Not only can you use the ‘chat’ function to ask and answer questions, but you can also share your screen with participants and they can share theirs with you, which means you can give feedback on literally anything. So if you’re a tennis coach, you can give feedback on technique. If you’re a pottery or sewing teacher you can check peoples’ creative work. And if you’re a singing teacher you can advise on pitch and tone. With the right technology, pretty much anything is possible. 

And you don’t have to deliver the training live. You can record the sessions in advance using video conferencing software like Zoom and/or a screencasting software like Screenflow (for Mac) or Camtasia for (PC) which allow you to talk over your slides 

You can host your video tutorials free using a site like Teachable or Thinkific.

But you don’t need dedicated software to host video tutorials/or an online course. You can upload them to a video hosting site like Wistia or Vimeo or simply add them as unlisted/private videos on Youtube. Any digital downloads e.g. workbooks, cheat sheets, checklists can be stored in a file hosting service like Dropbox or Google Drive (you can just paste a link under the relevant video tutorial).

This is exactly what I did for the BETA launch of my online podcasting course: Get Your Podcast Live in 60 Days. 

You can use these resources to create audio files/podcasts (or use a digital recording app like Audacity). These can be hosted on any of the platforms above or you can upload them to Soundcloud. 

Think what you teach can’t be delivered online? Check out an online course site like Udemy where you’ll find digital resources on everything from surfing to singing to gastric bypass surgery. 

Want to learn more? I cover how to launch an online course/workshop in my online masterclass How To Turn Your Offline Services Into Online Offerings masterclass 

  1. Turn in-person workshops into webinars/online masterclasses 

Run your own live workshops/events? This can also be delivered live, using free video-conferencing software like Zoom (or one of the other examples mentioned above) which allow you to share your screen, share documents and chat ‘live’ with participants. 

While I’d recommend promoting live events/workshops at least 12 weeks ahead, you can promote webinars/online classes less than a week before the event. In fact, promoting them too far in advance can mean you actually get fewer people showing up (people just forget about it). 

To ensure your webinar is productive, I’d recommend creating the following sequences of emails: 

  • A four-day promotion sequence - promoting the webinar to people and telling them what will be covered
  • A sequence of reminder emails  - reminding people about the webinar and any preparation they might need to do (setting a pre-webinar task can be a great way to keep people engaged before the session)
  • A sequence of follow-up emails that deliver the recording, slides, handouts (and any other resources shared during the session) and offer and upsell to another product/service

I include template/swipe files for this sequence of emails in my How To Turn Your Offline Services Into Online Offerings masterclass  

Don’t have an email list? Read: 39 surprisingly easy ways to increase your email subscribers.

You should also promote the webinar/online masterclass across your social media channels. I included samples of the kinds of posts you might create in my How To Turn Your Offline Services Into Online Offerings masterclass 

Once your webinar is recorded you can turn it into an automated, on-demand webinar using a tool like Ever Webinar. 

  1. Launch a playbook/ebook

Launching a playbook/ebook can be a great way to turn your knowledge/expertise into a valuable resource you can sell - without leaving your home office. A playbook/ebook is a digital download, typically of around 3-5000 words that solves a very specific problem for a very specific type of client. 

I go into much more depth in my how to launch a playbook for your business online masterclass. 

There is some work up front in writing the download. You may also need to invest time and/or money (if you don’t have the expertise yourself) for professional-looking design. 

But once you’ve created your playbook/ebook - and automated the purchase/delivery process - you can (quite literally) sell it in your sleep. In the first few weeks of launching my Instagram Engagement Playbook, I sold almost 300 copies. 

While you’re unlikely to make millions from a playbook/ebook (unless you already have a large audience) it can be a great way to attract qualified leads you can upsell to more high-ticket products.services. 

Ideally, you’ll sell your ebook via your website (which means you can track who is buying from you and, crucially, get their email address for upsells/cross-sells) using a resource plug-in like Woocommerce or Shopify. To deliver the playbook/ebook, you’ll need to integrate this with your email marketing software.

Converting the naysayers

If you are taking services online that you have previously delivered offline, you may come up against some resistance from clients who don’t believe online training/coaching/consultancy can be as effective as offline. 

It’s a good idea to create content that educates your clients on the benefits of online learning PLUS how it works (often resistance is based around fear e.g. of not being able to use the tech), Demo/sample videos can also help (once people understand what an online class might be like, they’re usually happy to get on board). Finally, gathering testimonials from your clients will also help a lot. If you can get testimonials in which they explicitly talk about how they were concerned about online learning, but their fears were totally unfounded that is ideal.

Podcast shownotes

  • About this bonus podcast episode (01:04)
  • The four different ways you can take your business from offline to online (5:23)
  • How to deliver your in-person workshop or consultancy online (6:46)
  • Software to use for video conferencing and explaining the tech (7:49)
  • How to streamline and automate the booking process of your online course (9:55)
  • How to follow up your online sessions and what people need to know (12:01)
  • Why you can deliver any type of training online (14:09)
  • How to turn your in-person coaching/consultancy into an online course (14:49)
  • How you can use video to give people feedback on online (16:30)
  • Apps for presenting your content online and how to keep it simple (17:30)
  • How to turn your in-person workshops into webinars/masterclasses (21:57)
  • Why you don’t need a long lead time for promoting online webinars (23:52)
  • Emails that you can send to promote your online webinar (24:50)
  • Using your follow up emails to upsell (25:44)
  • Why you need to have people on your email list (26:20)
  • How to resell your webinar and use it in your sales funnel (28:49)
  • How to generate sales and leads by creating a playbook or ebook (29:40)
  • How to convert clients who don’t think it will work online (32:20)

Resources

Video Conferencing Software
Zoom
Go To Meeting
Team Viewer
Join Me
Google Hangouts
Meetme
Blue Jeans
Actuity
Calendly

Presenting software
Screenflow Mac
Thinkific
Teachable
Wistia
Vimeo
YouTube
Audacity
Soundcloud

Masterclass - How to turn your in-person services into online offerings

Masterclass - How to launch a playbook for your business

Other podcast episodes

[333]  39 surprisingly easy ways to increase your email subscribers (podcast)
[335] How to create a high converting lead magnet (podcast)
[343] The three audiences you must build to create a successful online business (podcast)
[348] How to write social media posts that sell (podcast)
[375] How to get your first 1K email subscribers (podcast)
[378] How to use hashtags to build your online audience (podcast)
[386] The four types of content to create that will help you make more sales in 2020 (podcast)
[390] How to stop overthinking your content (podcast)
[391] How to write better social media captions (podcast)
[392] How to get more engagement on Instagram (podcast)
[393] How to create engaging content when you only sell one product or service (podcast

Get my  Instagram Engagement Playbook 

How to create an editorial calendar for your business (blog post)

How to write social media posts that sell (online masterclass)

Content Planning Masterclass

Join the Media Diary Owners Club 

Order your 2020 Media Diary here

Join my Build Your Audience Programme

How to add closed captions to your video using Rev and Kapwing

Join my get your podcast live in 60 days course 

#2021Sorted Buy your ticket 

How to create a high-converting lead magnet course

Buy my book Your press release is breaking my heart

Rev.com*

Kapwing

Social Media Video Engagement Playbook

Social Media Engagement Playbook

Instagram Engagement Playbook

LinkedIn Content Strategy Playbook

Connect with me on Twitter, Instagram, Facebook and LinkedIn

How to make sales from goody bag marketing

Providing free items for goody bags can be a great way to get your products in front of prospective customers, but putting them in the bags is not enough. It’s up to you to convert those leads into sales.

Read on to find out how to make sales from goody bag marketing.

1. Don’t assume the event organiser will do your marketing for you

Many event organisers are happy to share photographs/video of goody bag products on social media - and even email their list about it - but never assume anything. Make sure you're clear on where and when they will be sharing photographs/video of your products before the event - ideally before you agree to provide them. If you have good quality images/video of your products, make sure the event organiser has access to them prior to the event.

2. Connect with delegates ahead of the event

Many organisers create dedicated Facebook groups, Twitter lists and host Facebook Live broadcasts ahead of their event. While most event organisers won’t want you to spoil the surprise by sharing pictures of the items you’re providing for the goody bags, they should be happy for you to introduce yourself to the delegates, mention you are supporting the event and drop a few hints about what to expect from you. You can join the Content Live Facebook group here. The Twitter list is here. We are also hosting a series of Facebook Live broadcasts ahead of the event. 

Goody bags

3. Attend the event if you can

Putting your products in goody bags is a great way to get prospective customers interested in your products. But when it comes to converting interest into sales, nothing is more powerful than being able to talk to people about your products and answer their questions. Most event organisers offer discounted tickets for event sponsors (including those who provide products for goody bags). If you attend the event, you can also create ‘live’ social media content (e.g. Instagram Stories, Facebook/Twitter updates) and tag in delegates in (perhaps even wearing/using your products) which is a great way to stay top of mind.

4. Create your own social media campaign around the event

Most event organisers encourage delegates to share ‘live’ content on social media and provide a dedicated hashtag for guests to follow. So make sure you get active on the dedicated hashtag before, during and after the event. Remember also that even people who aren’t attending the event will be following along on the hashtag. So take some time ahead of the event to gather photos, video, blog posts you can share. The dedicated hashtag for Content Live is: #2019Sorted.

5. Follow up with delegates after the event

Most event organisers create a delegate list, which means you can follow up with delegates and ask them how they’re getting on with your product(s). This is a great way to carry on the conversation after the event. You might even be able to follow up with a discount code or voucher they can use for their first order. If you create a special code - just for that event - you’ll be able to monitor exactly where your leads are coming from.

At Content Live we include a picture, social media handles, website address and email address of every delegate in our programme.